FDA Recall Terminated

XLTEK EMU40EX EEG Headbox

Recall: Z-2570-2018 · Initiated May 15, 2018

Recall

Recall Number
Z-2570-2018
Event Number
80239
Firm
Natus Neurology DBA Excel Tech., Ltd. (XLTEK)
FEI Number
3002809369
Product Code
GWQ
Status
Terminated
Root Cause
Other
Initiated
May 15, 2018
Terminated
May 6, 2024
Address
2568 Bristol Cir, Oakville Canada

Description

XLTEK EMU40EX EEG Headbox

Reason

Possible degradation of an internal electronic component over time which may cause the XLTEK EMU 40EX Breakout box to fail. It may feel hot and plastic case may start melting.

Action

Natus Neurology notified customers on or about 05/15/2018, via Advisory Notification Letter to stop using the device immediately and contact Natus regarding replacement options. Customers were advised that if the malfunction occurs, to immediately cease using the device and contact Natus for replacement. Customers were also instructed to communicate the notification to all applicable users and to complete and return the advisory verification form.

Distribution

USA Distribution: AL, CA, CO, CT, FL, GA, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI MN, MO, NC, NE, NJ, NV, NY, OH, OR, PA, ,RI, SC, TN, TX, UT, VA, WA, WI. World wide Distribution: Canada, China, Cyprus, Germany, Hong Kong, Italy, Mexico, Saudi Arabia, Spain, United Kingdom

Quantity

462 Units Total