Nicolet Ambulatory EEG
Recall
- Recall Number
- Z-2568-2018
- Event Number
- 80023
- Firm
- Natus Neurology Inc
- FEI Number
- 3010611950
- Product Code
- OLV
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- February 1, 2018
- Terminated
- October 21, 2022
- Address
- 3150 Pleasant View Rd, Middleton, WI, 53562-4800
Description
Nicolet Ambulatory EEG
Potential to be able to import an ambulatory exam for a patient for which the exam was not started.
Customers were notified via letter on about 02/01/2018. Instructions to ensure the empty exam is removed appropriately after starting the ambulatory recording included: 1) Only shutdown Recorder via the Recorder UI, either from the File menu or the X button on the top right of the application; 2) If any of the four conditions above occurs and the 2.60 MB exam is not removed, the empty exam can be deleted from NicVue prior to importing the ambulatory exam, doing so will allow the patient ID check to occur normally. Customers were also instructed to provide the recall communication to all applicable users and complete and return the verification form.
Distributed domestically to AR, AZ, CA, CO, DC, FL, GA, ID, IL, IN, MA, ME, MI, MO, N Y, NC, ND, NJ, NV, NY, PA, TN, TX, VA, WA, WI. Distributed internationally to Australia, Belgium, China, Germany, Hong Kong, Israel, Italy, Jordan, Kuwait, Russia, Slovenia, Tunisia, United Arab Emirates, Vietnam.
171 units