FDA Recall Open, Classified

Thuvera Laser Console. Software Version 2.2. Portable Thulium Fiber Laser.

Recall: Z-2554-2026 · Initiated May 5, 2026

Recall

Recall Number
Z-2554-2026
Event Number
99064
Firm
IPG Medical Corporation
FEI Number
3020221089
Product Code
GEX
Status
Open, Classified
Root Cause
Device Design
Initiated
May 5, 2026
Posted
June 24, 2026
Address
225 Cedar Hill St, Marlborough, MA, 01752-5900

Description

Thuvera Laser Console. Software Version 2.2. Portable Thulium Fiber Laser.

Reason

Software anomaly that causes a false display of error code 5018.

Action

An URGENT MEDICAL DEVICE RECALL notice dated 05/05/2026 was emailed to IPG Medical's consignee notifying them of this recall correction to address Error 5018 and Error 5007/5023 displayed on monitors with software version 2.2. The notification provides instructions to consignees to work around the error messages until a software upgrade is deployed at a later date. The notification instructs consignees that their staff may correct units onsite via software upgrade or units may be returned to IPG Medical for a factory correction when the update is available. A corrected IFU will be provided to all customers. Questions can be directed via phone to 774-633-5903 or [email protected].

Distribution

US Nationwide distribution in the state of MA.

Quantity

198 units