Thuvera Laser Console. Software Version 2.2. Portable Thulium Fiber Laser.
Recall
- Recall Number
- Z-2554-2026
- Event Number
- 99064
- Firm
- IPG Medical Corporation
- FEI Number
- 3020221089
- Product Code
- GEX
- Status
- Open, Classified
- Root Cause
- Device Design
- Initiated
- May 5, 2026
- Posted
- June 24, 2026
- Address
- 225 Cedar Hill St, Marlborough, MA, 01752-5900
Description
Thuvera Laser Console. Software Version 2.2. Portable Thulium Fiber Laser.
Software anomaly that causes a false display of error code 5018.
An URGENT MEDICAL DEVICE RECALL notice dated 05/05/2026 was emailed to IPG Medical's consignee notifying them of this recall correction to address Error 5018 and Error 5007/5023 displayed on monitors with software version 2.2. The notification provides instructions to consignees to work around the error messages until a software upgrade is deployed at a later date. The notification instructs consignees that their staff may correct units onsite via software upgrade or units may be returned to IPG Medical for a factory correction when the update is available. A corrected IFU will be provided to all customers. Questions can be directed via phone to 774-633-5903 or [email protected].
US Nationwide distribution in the state of MA.
198 units