iConnect Access used with Merge PACS software provides medical specialists with access to diagnostic quality images, reports, and various types of patient data over conventional TCP/IP (e.g., internet) networks.
Recall
- Recall Number
- Z-2531-2016
- Event Number
- 74734
- Firm
- Merge Healthcare, Inc.
- FEI Number
- 1000116130
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- January 30, 2016
- Terminated
- May 7, 2021
- Address
- 900 Walnut Ridge Dr, Hartland, WI, 53029-8347
Description
iConnect Access used with Merge PACS software provides medical specialists with access to diagnostic quality images, reports, and various types of patient data over conventional TCP/IP (e.g., internet) networks.
Studies that are viewed in iConnect Access that originate on Merge PACS / Ortho PACS may not display the correct current patient demographics if there has been a PDE (Patient / Study Demographic Edit) performed after the images were ingested in PACS.
The recalling firm issued a letter dated 1/28/2016 via e-mail on 1/31/2016 or via certified mail if they did not have an e-mail address for the customer.
Distribution was made to medical facilities nationwide and to one foreign medical facility in New Zealand. There was no military or government distribution.
146 sites potentially have the affected versions for both products