FDA Recall Terminated

iConnect Access used with Merge PACS software provides medical specialists with access to diagnostic quality images, reports, and various types of patient data over conventional TCP/IP (e.g., internet) networks.

Recall: Z-2531-2016 · Initiated January 30, 2016

Recall

Recall Number
Z-2531-2016
Event Number
74734
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
January 30, 2016
Terminated
May 7, 2021
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

iConnect Access used with Merge PACS software provides medical specialists with access to diagnostic quality images, reports, and various types of patient data over conventional TCP/IP (e.g., internet) networks.

Reason

Studies that are viewed in iConnect Access that originate on Merge PACS / Ortho PACS may not display the correct current patient demographics if there has been a PDE (Patient / Study Demographic Edit) performed after the images were ingested in PACS.

Action

The recalling firm issued a letter dated 1/28/2016 via e-mail on 1/31/2016 or via certified mail if they did not have an e-mail address for the customer.

Distribution

Distribution was made to medical facilities nationwide and to one foreign medical facility in New Zealand. There was no military or government distribution.

Quantity

146 sites potentially have the affected versions for both products