BEUDAMED
    FDA Recall Completed

    3D9-3v Transducer, accessory to Philips Ultrasound Systems: EPIQ Elite; Affiniti 30, 50, and 70; ClearVue 850; HD15; iU22; and Compact 5000

    Recall: Z-2517-2023 · Initiated June 30, 2023

    Recall

    Recall Number
    Z-2517-2023
    Event Number
    92761
    Firm
    Philips Ultrasound, Inc.
    FEI Number
    3019216
    Product Code
    ITX
    Status
    Completed
    Root Cause
    Process control
    Initiated
    June 30, 2023
    Posted
    September 6, 2023
    Address
    22100 Bothell Everett Hwy, Bothell, WA, 98021-8431

    Description

    3D9-3v Transducer, accessory to Philips Ultrasound Systems: EPIQ Elite; Affiniti 30, 50, and 70; ClearVue 850; HD15; iU22; and Compact 5000

    Reason

    Transducer, an ultrasound system accessory, consists of two parts that are bonded together that may come apart due to chassis bonding issue, which may pose risk to users and patients of tissue damage, and electric shock if the built-in safety measures to prevent electric were to also fail.

    Action

    On 6/30/23, recall notices were sent to customers who were advised to do the following: 1) Stop usage and/or distribution of affected transducers and secure them in a location where they cannot inadvertently be used. 2) Circulate the notice to all users of this device so that they are aware of the issue. Retain this notice with your system(s) and ensure the letter is in a place likely to be seen/viewed. 3) Complete and return the response form via email to: [email protected] Field Service Engineers will visit your site to provide a replacement device, and collect the affected product. Contact Customer Care Solutions Center if you need further information or support concerning this issue at 1-800-722-9377. On 7/24/23 additional recall notices were distributed to customers informing them that additional devices were found to be affected.

    Distribution

    Worldwide - US Nationwide distribution including in the states of FL, MN, AZ, NC, CA, MO, OH, WV, AL, NH, IN, IL, VT, PA, NY, NE, TX, WI, MI, KY, NV, MA, SD, LA, CO, TN, AK, GA, WA, UT, NM, ME, AR, SC and the countries of Italy, China, Netherlands, New Zealand, Hungary, Australia, France, Thailand, C¿te D'Ivoire, Germany, Canada, Mexico, Spain, Saudi Arabia, Uzbekistan, Greece, Yemen.

    Quantity

    449