FDA Recall Open, Classified

Centricity PACS-IW with Universal Viewer - Product Usage: Is a device that displays medical images (including mammograms) and data from various imaging sources.

Recall: Z-2502-2021 · Initiated August 6, 2021

Recall

Recall Number
Z-2502-2021
Event Number
88526
Firm
GE Healthcare, LLC
FEI Number
2126677
Product Code
LLZ
Status
Open, Classified
Root Cause
Software design
Initiated
August 6, 2021
Posted
September 22, 2021
Address
3000 N Grandview Blvd, Waukesha, WI, 53188-1615

Description

Centricity PACS-IW with Universal Viewer - Product Usage: Is a device that displays medical images (including mammograms) and data from various imaging sources.

Reason

Image acquisition failures and synchronization failure with the Centricity Enterprise Archive

Action

This issue will be resolved by sending an Urgent Medical Device Correction letter to customers with affected software versions on August 06, 2021. This letter informs customers of the issues and provides safety instructions. GE Healthcare will correct the issue through a product change. If you have any questions or concerns regarding this notification, please contact GE Healthcare Service at 1-800-437-1171 or your local Service Representative.

Distribution

AK, AZ, CA, CO, DE, FL, GA, IA, IN, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NJ, NM, NV, NY, OH, OK, OR, PA, SD, TX, UT, WA, WI, WV and WY. Austria, Brazil, Canada, France, Germany, Ghana, India, Ireland, Israel, Italy, Kuwait, Netherlands, Panama, Poland, Russia, Saudi Arabia, Slovenia, South Africa, Spain, Switzerland, Turkey, United Kingdom and Uruguay.

Quantity

392 (219 US; 173 OUS) all products