Wasatch Photonics 785/830-SR and 785-ER-ILC Raman Spectrometers, Product Models: 785-SR-ILP, 785-SR-ILC, 830-SR-ILP, 830-SR-ILC,785-ER-ILC.
Recall
- Recall Number
- Z-2478-2025
- Event Number
- 97520
- Firm
- WASATCH PHOTONICS
- FEI Number
- 3014813917
- Product Code
- REM
- Status
- Open, Classified
- Root Cause
- Radiation Control for Health and Safety Act
- Initiated
- August 4, 2025
- Posted
- September 11, 2025
- Address
- 808 Aviation Pkwy, Ste 1400, Morrisville, NC, 27560-6600
Description
Wasatch Photonics 785/830-SR and 785-ER-ILC Raman Spectrometers, Product Models: 785-SR-ILP, 785-SR-ILC, 830-SR-ILP, 830-SR-ILC,785-ER-ILC.
Two new potential laser safety failure modes have been identified in the product design. Overcurrent of laser diode, and a fail-unsafe mode. The failure modes have never been found to occur in these models, whether in the field or factory, but could potentially occur under excessive force or extreme, continuous vibration.
Notifications will be sent out to all purchasers of affected models. Notification will include an offer of free RMA (return to factory for repair, then shipment back to customer). All repairs will be performed at the site of original manufacture in Morrisville, NC. Customer notifications to be delivered by 31-Aug-2025.
U.S.
192