epoc BGEM BUN Test Card with epoc Host SW v3.37.3, epoc NXS SW v4.10.6, Sensor Configuration 41.1
Recall
- Recall Number
- Z-2476-2023
- Event Number
- 92537
- Firm
- Siemens Healthcare Diagnostics Inc
- FEI Number
- 3002637618
- Product Code
- CHL
- Status
- Open, Classified
- Root Cause
- Under Investigation by firm
- Initiated
- June 1, 2023
- Posted
- August 28, 2023
- Address
- 2 Edgewater Dr, Norwood, MA, 02062-4637
Description
epoc BGEM BUN Test Card with epoc Host SW v3.37.3, epoc NXS SW v4.10.6, Sensor Configuration 41.1
There is potential for discrepant high glucose results in samples with glucose results on the lower end of the reportable range.
Consignees were notified via an Urgent Medical Device Correction letter beginning June 5, 2023. Consignees were informed of the issue and were provided a workaround and actions to take. The next sensor configuration/software version, sensor configuration 42.1/epoc Host SW v3.38.2 /epoc NXS SW v4.11.11, is available to customers in Siemens Healthineers Document Library or the epoc Live Update Service (eLUS). This next sensor configuration, 42.1, mitigates the issue.
US distribution to AL, AR, AZ, CA, CO, DC, DE, FL, IA, ID, IL, KS, KY, LA, MI, MN, MO, NC, ND, NH, NY, OH, OK, SC, SD, and TX OUS distribution to Canada, China, Colombia, Finland, India, Mexico, Norway, Sweden, United Arab Emirates, and Vietnam
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