Multi Joystick R-net. Electrical wheelchair component.
Recall
- Recall Number
- Z-2455-2025
- Event Number
- 97354
- Firm
- mo-Vis BVBA Biebuyckstraat 15D Nevele Belgium
- FEI Number
- 3011795161
- Product Code
- KNN
- Status
- Open, Classified
- Root Cause
- Device Design
- Initiated
- July 10, 2025
- Posted
- September 2, 2025
Description
Multi Joystick R-net. Electrical wheelchair component.
Devices with firmware versions 2.3 and lower may experience timing variations between software tasks, which could result in skipping the necessary neutral check and the wheelchair producing unintended movement upon power-up when the joystick is out of neutral.
An URGENT: MEDICAL DEVICE RECALL R-NET JOYSTICKS notification dated 07/10/2025 was sent to consignees instructing them to upgrade affected devices according to the provided Annex 2 or by emailing [email protected] to coordinate return. The software upgrade of affected devices should be conducted during the next scheduled annual maintenance of the joystick. These actions should be verified. Questions can be directed via email to [email protected] or by phone at +32 9 335 28 60.
US Nationwide distribution in the state of TX.
3 units