FDA Recall Terminated

CARESTREAM DRX-EVOLUTION X-Ray System Product Usage: The device is a permanently installed diagnostic X-ray system for general radiographic x-ray imaging including tomography. The tomography feature is not to be used for imaging pediatric patients.

Recall: Z-2449-2015 · Initiated August 7, 2015

Recall

Recall Number
Z-2449-2015
Event Number
71848
Firm
Carestream Health Inc
FEI Number
1315356
Product Code
KPR
Status
Terminated
Root Cause
Software design
Initiated
August 7, 2015
Posted
August 22, 2015
Terminated
July 6, 2016
Address
150 Verona St, Rochester, NY, 14608-1733

Description

CARESTREAM DRX-EVOLUTION X-Ray System Product Usage: The device is a permanently installed diagnostic X-ray system for general radiographic x-ray imaging including tomography. The tomography feature is not to be used for imaging pediatric patients.

Reason

Software defect that impacts image alignment when using the automatic stitching option for long length images. The defect could cause stitching inconsistencies which may go undetected on a radiograph.

Action

Carestream sent an Urgent Medical Device Correction letters dated July 29, 2015 and Customer Notification Acknowledgement Forms to customers via Certified Mail. The letter identified the affected product, problem and actions to be taken. Carestream will update the software on your device to correct this issue. For questions or concerns, contact the Carestream Customer Care Center in the U.S. at 1-800-328-2910, available 7 days per week on a 24 hour basis. Outside of the U.S., please call your local Service support number.

Distribution

Worldwide Distribution - US Nationwide and in the countries: Australia, Canada, Chile, China, India, Korea, Malaysia, New Zealand, Singapore, Switzerland, Taiwan and Thailand.

Quantity

Domestic: 76 units, Foreign: 160 units