FDA Recall Terminated

Fujifilm FDR Go Plus mobile X-ray system

Recall: Z-2441-2019 · Initiated July 19, 2019

Recall

Recall Number
Z-2441-2019
Event Number
83524
Firm
Fujifilm Medical Systems U.S.A., Inc.
FEI Number
1000513161
Product Code
IZL
Status
Terminated
Root Cause
Software design
Initiated
July 19, 2019
Terminated
August 28, 2020
Address
81 Hartwell Ave, Ste 300, Lexington, MA, 02421-3160

Description

Fujifilm FDR Go Plus mobile X-ray system

Reason

The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD)

Action

Fuji Film issued notifications via FedEx standard overnight mail on July 19, 2019 advising of the problem, health risk and action to take: During this field action, you can continue to use your current FDR Go PLUS by following these additional instructions:1. Set the monitor sleep mode to Off. Complete the Field Action Verification Form, and upon receipt FUJIFILM service personnel will contact you to schedule a visit to correct your device.FUJIFILM will correct your affected device(s) by applying a registry file to your current software version, at no cost to you.. Question contact: Field action coordinator, Jeffrey Wan, via phone at 201-675-8947 or email mailto:[email protected]

Distribution

Nationwide

Quantity

174 units