Fujifilm FDR Go Plus mobile X-ray system
Recall
- Recall Number
- Z-2441-2019
- Event Number
- 83524
- Firm
- Fujifilm Medical Systems U.S.A., Inc.
- FEI Number
- 1000513161
- Product Code
- IZL
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- July 19, 2019
- Terminated
- August 28, 2020
- Address
- 81 Hartwell Ave, Ste 300, Lexington, MA, 02421-3160
Description
Fujifilm FDR Go Plus mobile X-ray system
The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD)
Fuji Film issued notifications via FedEx standard overnight mail on July 19, 2019 advising of the problem, health risk and action to take: During this field action, you can continue to use your current FDR Go PLUS by following these additional instructions:1. Set the monitor sleep mode to Off. Complete the Field Action Verification Form, and upon receipt FUJIFILM service personnel will contact you to schedule a visit to correct your device.FUJIFILM will correct your affected device(s) by applying a registry file to your current software version, at no cost to you.. Question contact: Field action coordinator, Jeffrey Wan, via phone at 201-675-8947 or email mailto:[email protected]
Nationwide
174 units