FDA Recall Terminated

Philips DigitalDiagnost Systems with M Cabinet Model: 712025 Stationary radiographic system, digital-Universal RAD Applications

Recall: Z-2384-2012 · Initiated August 14, 2012

Recall

Recall Number
Z-2384-2012
Event Number
62884
Firm
Philips Healthcare Inc.
FEI Number
1218950
Product Code
MQB
Status
Terminated
Root Cause
Device Design
Initiated
August 14, 2012
Posted
September 14, 2012
Terminated
January 17, 2017
Address
3000 Minuteman Road, Andover, MA, 01810

Description

Philips DigitalDiagnost Systems with M Cabinet Model: 712025 Stationary radiographic system, digital-Universal RAD Applications

Reason

Creepage Distance between the two primary phases in the GEO Transformer is 4.5 mm.does not meet (IEC) International standard of 5.5 mm.

Action

Philips Healthcare Imaging issued an Urgent - Field Safety Notice dated August 8, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. The unit will be exchanged with a new unit that complies with the IEC requirements. Please reference Field Change Order (FCO) 71200081 when contacting I your local Philips representative. 1-800-722-9377. Customer were instructed to review the information contained in the letter with all members of their staff who need to be aware of the contents of the letter and to maintain a copy of the letter with the equipment instruction for Use. For further assistance, customers should contact their local Phillips representative: Technical Support Line 1-800-722-9377. For questions regarding this recall call 978-687-1501.

Distribution

Worldwide Distribution - USA including OH and WA and the country of Canada

Quantity

4 systems