FDA Recall Terminated

Merge PACS software. Product was distributed under the AMICAS label, Brighton, MA, but labeling was later changed to Merge Healthcare, Hartland, WI.

Recall: Z-2379-2016 · Initiated January 30, 2016

Recall

Recall Number
Z-2379-2016
Event Number
74773
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
January 30, 2016
Terminated
October 5, 2020
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

Merge PACS software. Product was distributed under the AMICAS label, Brighton, MA, but labeling was later changed to Merge Healthcare, Hartland, WI.

Reason

The patient name in the Halo title bar and the thumbnails do not match the name on displayed images.

Action

The recalling firm issued a letter dated 1/27/2016 via e-mail on 1/30/2016 explaining the reason for recall and instructing the customer to provide a copy of the notification to all users. A second letter was issued to nonresponders dated 5/25/2016

Distribution

The software was distributed to medical facilities nationwide. Government distribution was made to MN. Foreign distribution was made to Australia and to the United Kingdom. There was no military distribution.

Quantity

93 sites have the affected version