FDA Recall
Terminated
Merge PACS software. Product was distributed under the AMICAS label, Brighton, MA, but labeling was later changed to Merge Healthcare, Hartland, WI.
Recall: Z-2379-2016
·
Initiated January 30, 2016
Recall
- Recall Number
- Z-2379-2016
- Event Number
- 74773
- Firm
- Merge Healthcare, Inc.
- FEI Number
- 1000116130
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- January 30, 2016
- Terminated
- October 5, 2020
- Address
- 900 Walnut Ridge Dr, Hartland, WI, 53029-8347
Description
Merge PACS software. Product was distributed under the AMICAS label, Brighton, MA, but labeling was later changed to Merge Healthcare, Hartland, WI.
Reason
The patient name in the Halo title bar and the thumbnails do not match the name on displayed images.
Action
The recalling firm issued a letter dated 1/27/2016 via e-mail on 1/30/2016 explaining the reason for recall and instructing the customer to provide a copy of the notification to all users. A second letter was issued to nonresponders dated 5/25/2016
Distribution
The software was distributed to medical facilities nationwide. Government distribution was made to MN. Foreign distribution was made to Australia and to the United Kingdom. There was no military distribution.
Quantity
93 sites have the affected version