FDA Recall Terminated

Merge PACS software. The firm name on the label is Merge Healthcare, Inc., Hartland, WI. Intended to create and display two-dimensional and three-dimensional images of anatomy from a series of digitally acquired images.

Recall: Z-2363-2016 · Initiated February 5, 2016

Recall

Recall Number
Z-2363-2016
Event Number
74776
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
February 5, 2016
Terminated
October 25, 2016
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

Merge PACS software. The firm name on the label is Merge Healthcare, Inc., Hartland, WI. Intended to create and display two-dimensional and three-dimensional images of anatomy from a series of digitally acquired images.

Reason

When measuring a lesion on an unmagnified mammography image then performing the same measurement on an image magnified by the Hologic imager (different image), the measurements are not the same.

Action

The recalling firm's customer support notified customers via phone call beginning 2/5/2016 to inform them of the issue. Customers were informed that a software fix that corrects the issue was available. Customers were asked not to use the measurements on mammo images until upgraded. If customers want an upgrade, then someone would contact them to schedule the upgrade.

Distribution

Worldwide Distribution -- USA and Australia.

Quantity

49 sites potentially have the affected versions