Picasso/Picasso Lite lasers Intended use: Dentistry.
Recall
- Recall Number
- Z-2349-2010
- Event Number
- 56330
- Firm
- AMD Lasers, LLC
- FEI Number
- 3003258642
- Product Code
- GEX
- Status
- Terminated
- Root Cause
- Radiation Control for Health and Safety Act
- Initiated
- April 15, 2010
- Posted
- September 10, 2010
- Terminated
- April 21, 2011
- Address
- 7405 Westfield Blvd, Indianapolis, IN, 46240
Description
Picasso/Picasso Lite lasers Intended use: Dentistry.
Product is noncompliant with the Federal laser product performance standard in certain requirements. The ON/OFF key on some of the Picasso/Picasso Lite lasers could be removed with force while the key was in the ON position.
Letters, dated April 30, 2010, addressed to Dental Professionals were sent identifying the affected product and reason for the recall. The letter asked customers to check their units and, if applicable, AMD Lasers would replace the key assembly on their lasers. The service would be provided free of charge including round trip shipping charges to the corporate office. Customers are to call to schedule the service and obtain a RMA number and shipping instructions. Questions should be directed to 1-866-999-2635 or [email protected].
Worldwide Distribution
3,000 units