FDA Recall Terminated

Philips Healthcare Informatics iSite PACS (Picture Archiving and Communications System), version 3.5.x The system is a software package used with general purpose computing hardware to acquire, store, distribute, process and display images and associated data throughout a clinical environment. The software performs digital imaging, measurement, communication and storage.

Recall: Z-2346-2008 · Initiated July 3, 2008

Recall

Recall Number
Z-2346-2008
Event Number
48986
Firm
Philips Healthcare Informatics, Inc.
FEI Number
3002971142
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
July 3, 2008
Posted
September 18, 2008
Terminated
October 7, 2009
Address
4100 E 3rd Ave, Ste 101, Foster City, CA, 94404-4819

Description

Philips Healthcare Informatics iSite PACS (Picture Archiving and Communications System), version 3.5.x The system is a software package used with general purpose computing hardware to acquire, store, distribute, process and display images and associated data throughout a clinical environment. The software performs digital imaging, measurement, communication and storage.

Reason

Scout line and localizer crosshair on MPR images will display in the incorrect position under certain circumstances.

Action

A "product notification" was issued to the firm's consignees on July 3, 2008. The firm asks consignees to disable MPR until a new software patch can be issued. For assistance contact Philips at 1-877-328-2808.

Distribution

Nationwide in the United States and Canada and internationally to the UAE, UK, New Zealand, Netherlands, Germany, France, Denmark, Belgium, and Austria

Quantity

198 systems