FDA Recall
Terminated
Merge HEMO software.
Recall: Z-2341-2016
·
Initiated July 2, 2012
Recall
- Recall Number
- Z-2341-2016
- Event Number
- 74577
- Firm
- Merge Healthcare, Inc.
- FEI Number
- 1000116130
- Product Code
- DQK
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- July 2, 2012
- Posted
- August 4, 2016
- Terminated
- June 26, 2017
- Address
- 900 Walnut Ridge Dr, Hartland, WI, 53029-8347
Description
Merge HEMO software.
Reason
The International Normalized Ratio (INR) value displayed in the study report does not match the value that is imported on the pre-procedure labs screen from HL7
Action
The firm issued an "Important Product Information" bulletin to customers dated 7/2/2012 via e-mail letting them know there was an upgrade available. On 1/30/2016, the recalling firm initiated phone calls to their customers letting them know there was an upgrade available and if they declined it, they would like a written response.
Distribution
The medical facilities who currently have the affected versions are located nationwide. There was government distribution but no military or foreign distribution.
Quantity
37