FDA Recall Terminated

Merge HEMO software.

Recall: Z-2341-2016 · Initiated July 2, 2012

Recall

Recall Number
Z-2341-2016
Event Number
74577
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
DQK
Status
Terminated
Root Cause
Software design
Initiated
July 2, 2012
Posted
August 4, 2016
Terminated
June 26, 2017
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

Merge HEMO software.

Reason

The International Normalized Ratio (INR) value displayed in the study report does not match the value that is imported on the pre-procedure labs screen from HL7

Action

The firm issued an "Important Product Information" bulletin to customers dated 7/2/2012 via e-mail letting them know there was an upgrade available. On 1/30/2016, the recalling firm initiated phone calls to their customers letting them know there was an upgrade available and if they declined it, they would like a written response.

Distribution

The medical facilities who currently have the affected versions are located nationwide. There was government distribution but no military or foreign distribution.

Quantity

37