FDA Recall Completed

IntelliSpace PACS 4.4, Product number 837507 - Product Usage: intended to be used by trained professionals, including but not limited to physicians, nurses and medical technicians.

Recall: Z-2338-2020 · Initiated April 19, 2019

Recall

Recall Number
Z-2338-2020
Event Number
85499
Firm
Philips Healthcare Informatics, Inc.
FEI Number
3002971142
Product Code
LLZ
Status
Completed
Root Cause
Device Design
Initiated
April 19, 2019
Address
4430 Rosewood Drive, Suite 200, Pleasanton, CA, 94588

Description

IntelliSpace PACS 4.4, Product number 837507 - Product Usage: intended to be used by trained professionals, including but not limited to physicians, nurses and medical technicians.

Reason

Images may potentially become corrupt while using the system.

Action

The recalling firm issued a customer information letter beginning April 29, 2019, via FedEx (for the U.S. and Canadian customers) informing the consignee of the issue, their site was affected, and a time needed to be scheduled for an onsite visit.

Distribution

Worldwide distribution - US Nationwide distribution including in the states of AZ, CA, FL, LA, MA, MI, MO, NC, NH, NY, OR, and TX. There was government distribution but no military distribution. The countries of Canada, Brazil, Ireland, New Zealand, United Arab Emirates, and the United Kingdom.

Quantity

26 units