FDA Recall Open, Classified

KeyPrint Soft- bottle, 32.5 oz (1kg). Resin for the fabrication of orthodontic and dental appliances such as mouthguards, nightguards, splints and repositioners. Model (Ref) #: 4220005

Recall: Z-2336-2021 · Initiated June 25, 2021

Recall

Recall Number
Z-2336-2021
Event Number
88427
Firm
Straumann USA LLC
FEI Number
1000121052
Product Code
MQC
Status
Open, Classified
Root Cause
Process control
Initiated
June 25, 2021
Address
60 Minuteman Rd, Andover, MA, 01810-1008

Description

KeyPrint Soft- bottle, 32.5 oz (1kg). Resin for the fabrication of orthodontic and dental appliances such as mouthguards, nightguards, splints and repositioners. Model (Ref) #: 4220005

Reason

Product label intended for the European community was distributed to the USA market via their US distribution organization

Action

Straumann USA initial notification to the customer via phone call on 25 June 2021. A follow-up letter dated 7/2/21 issued. Letter states reason for recall, health risk and action to take: Action to be taken: 1. Based on our conversation on 25 June 2021, you did not use and you have segregated the product and it was made ready to ship back to us. 2. Complete and return the enclosed Customer Confirmation Form to FSCA ER21-0118, Straumann USA, LLC; 60 Minuteman Road, Andover, MA 01810 along with the product using the attached label.

Distribution

US Nationwide distribution in the state of TX.