BEUDAMED
    FDA Recall Terminated

    Brand Name Burn Navigator Model Numbers: Catalog 1120, Burn Navigator H2 Catalog 1125, Burn Navigator H2 Transport Package Burn Navigator User Manual Manual-1120 Burn Navigator User's Manual, Rev. F Battery: Panasonic Model CF-H2 Part Number CMP-1523

    Recall: Z-2295-2019 · Initiated March 16, 2015

    Recall

    Recall Number
    Z-2295-2019
    Event Number
    81594
    Firm
    Arcos, Inc
    FEI Number
    3010283477
    Product Code
    PDT
    Status
    Terminated
    Root Cause
    Component design/selection
    Initiated
    March 16, 2015
    Terminated
    February 9, 2022
    Address
    5819 Highway 6, Ste 150, Missouri City, TX, 77459-4061

    Description

    Brand Name Burn Navigator Model Numbers: Catalog 1120, Burn Navigator H2 Catalog 1125, Burn Navigator H2 Transport Package Burn Navigator User Manual Manual-1120 Burn Navigator User's Manual, Rev. F Battery: Panasonic Model CF-H2 Part Number CMP-1523

    Reason

    Battery packs may heat up abnormally and ignite in rare instance.

    Action

    On March 20, 2015, the firm sent an email with a Battery Replacement Program Attachment. The Attachment informed customers that it main hardware supplier had notified them that some batteries used with tablet computers have in rare instances, overheated and caught fire. The Attachment instructed customers to check the batteries in the computer tablets to determine if they matched the serial numbers for the batteries being replaced. Customer were instructed to: 1) Remove Battery Pack - shut down their PC and remove the battery pack (noting that there are two battery slots, one on each the left and right side of the Tablet Computer. 2) Review Battery Pack Model Number and Manufacturing Lot Number - by reviewing battery pack nameplate. The following Battery Pack Model Numbers and Manufacturing Lot Numbers must be replaced: Battery Pack Model Numbers: Manufacturing Lot Number CF-VZSU53AW Beginning with B, C1, C2, C3, C4, C5, CF-VZSU53AR C6, C7, C8, C93, C94, C96, C9C, C9J, CF-VZSU53AQ C9K If the customer has the affected batteries, they are to contact the firm whether or not the batteries match the criteria so that the firm will know the status of the customer's batteries. If batteries match the criteria, the firm will replace them for free. Contact Information: Toll Free Phone Number: 877-542-8025 In addition Tablet Computers can continue to be operated with wall power or with batteries not affected by the recall.

    Distribution

    US: AZ, LA, OR, MD, TX, and WA. OUS: No products were distributed outside the US.

    Quantity

    28