Sunquest Laboratory Versions 6.4 and later using Microbiology Result Entry
Recall
- Recall Number
- Z-2270-2012
- Event Number
- 62708
- Firm
- Sunquest Information Systems, Inc.
- FEI Number
- 1000306472
- Product Code
- JQP
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- December 5, 2011
- Posted
- August 24, 2012
- Terminated
- August 27, 2012
- Address
- 250 S Williams Blvd, Tucson, AZ, 85711-4472
Description
Sunquest Laboratory Versions 6.4 and later using Microbiology Result Entry
The recall was initiated because Sunquest has confirmed that the Sunquest Laboratory versions 6.4 and later while using Microbiology Result Entry (MRE), the specimen ribbon containing the Accession Number (AN) and the Battery Name may be missing or contain the wrong information.
Sunquest sent a recall letter dated December 5, 2011, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Your reply to this email message serves as verification you have received, read, understood and/or followed instructions outlined in the attached Product Safety Notification. Your reply assists Sunquest Information Systems to satisfy our obligation to Regulatory Agencies. Please note in your email reply if your site will not be requesting the software correction. If your site plans to request the software correction, please follow the directions noted on the attached PSN. Further questions please call (520) 570-2347.
Worldwide Distribution -- USA (nationwide) and the country of Canada.
127 sites