Part no. 690.375, Graphic Case F/6.5mm & 7.3mm Combined Cannulated Screw Set
Recall
- Recall Number
- Z-2245-2018
- Event Number
- 79754
- Firm
- Synthes (USA) Products LLC
- FEI Number
- 3008812560
- Product Code
- FSM
- Status
- Terminated
- Root Cause
- Process control
- Initiated
- March 5, 2018
- Terminated
- February 28, 2020
- Address
- 1301 Goshen Pkwy, West Chester, PA, 19380-5986
Description
Part no. 690.375, Graphic Case F/6.5mm & 7.3mm Combined Cannulated Screw Set
Affected screw gauges incorrectly measure screws 5.41mm shorter than the actual overall screw length.
On March 8, 2018, the recalling firm sent Urgent Product Recall letters to its customers to inform them of the recall. Customers were advised to take the following actions: 1. Immediately review their inventory to identify and quarantine all affected products listed above in a manner that ensures the affected products will not be used. 2. Complete the Verification Section and send a copy to the recalling firm. 3. Forward this notice to anyone in the facility that needs to be informed. 4. If any of the affected products have been forwarded to another facility, contact that facility to arrange return. Customers with questions were advised to call 610-719-5450, 8AM-5PM (EST), Monday through Friday, or contact their DePuy Synthes sales consultant.
Distributed to accounts in CA, IL, IN, KS, LA, MD, NC, NE, NJ, OR, TX, and VA. Foreign distribution to Canada.
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