FDA Recall Terminated

Syngo.via, picture archiving and communications system software controlled. Intended to be used for viewing, manipulation, communication, and storage of medical images.

Recall: Z-2245-2016 · Initiated June 23, 2016

Recall

Recall Number
Z-2245-2016
Event Number
74620
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
June 23, 2016
Terminated
February 20, 2020
Address
40 Liberty Blvd, Malvern, PA, 19355-1418

Description

Syngo.via, picture archiving and communications system software controlled. Intended to be used for viewing, manipulation, communication, and storage of medical images.

Reason

Incorrect values for the volume calculation. Software update VB30B via Update Instructions SY018/16/P to resolve software errors.

Action

Siemens released and mailed to customers a notice with software update VB30B instructions via update instruction SY018/16/P for customers to follow until the update can be made. The letter also described the software issues involved; and asked customers to include the letter in the operator's manual until the update is performed. Customers are to ensure that all necessary personnel are aware of the situation.

Distribution

Nationwide Distribution -- AR, CA, CO, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, ND, NE, NJ, NM, NV, NY, OH, OK, PA, SC, TX, and UT.

Quantity

50 units