Quantum Pump Console
Recall
- Recall Number
- Z-2238-2019
- Event Number
- 83352
- Firm
- Spectrum Medical Ltd. Harrier 4, Meteor Business Park Cheltenham Road East Gloucester United Kingdom
- FEI Number
- 3006073153
- Product Code
- DTQ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- May 29, 2019
- Posted
- August 23, 2019
- Terminated
- August 21, 2020
Description
Quantum Pump Console
Potential for Quantum Pump Console, part of the Quantum Perfusion Systems, to unexpectedly shut down while in use.
Spectrum Medical notified customers on about 05/29/2019 via "URGENT FIELD SAFETY CORRECTION" letter. Customers were informed that Spectrum Medical is in the process of installing the most recent software update v6.2.3.16 to the Quantum Perfusion Systems, (Quantum Pump Console). This software update corrects an error that could potentially lead to power loss. All Quantum Perfusion Systems are in scope of this issue. Customers were instructed to be aware that user intervention may be necessary with continued use before the software update, assure that all users receive notice of this issue, confirm receipt of the Urgent Medical Device Correction by returning the customer response form, and a Spectrum Medical service team will contact each customer and arrange a time and date to update the systems with the most recent software update. Additionally, customers were instructed to notify all relevant personnel and to customers if the devices have been further distributed.
US distribution to NY, OH, VA, WA. International distribution to the Netherlands.
108 units (8 US, 100 OUS)