FDA Recall
Terminated
Sunquest Laboratory SMART & Sunquest Laboratory SMART Select Product Usage: for clinical use
Recall: Z-2229-2012
·
Initiated August 12, 2011
Recall
- Recall Number
- Z-2229-2012
- Event Number
- 62452
- Firm
- Sunquest Information Systems, Inc.
- FEI Number
- 1000306472
- Product Code
- JQP
- Status
- Terminated
- Root Cause
- Process design
- Initiated
- August 12, 2011
- Posted
- August 21, 2012
- Terminated
- September 4, 2012
- Address
- 250 S Williams Blvd, Tucson, AZ, 85711-4472
Description
Sunquest Laboratory SMART & Sunquest Laboratory SMART Select Product Usage: for clinical use
Reason
In GUI inquiry, searching by ID (CID) may return the wrong patient demographic data if the accession number associated to the CID is no longer inactive.
Action
Sunquest sent an Urgent - Product Safety Notice letter dated August 12, 2011 to all affected customers. The letter identified the affected product, summary of the problem, actions to eliminate the problem and actions to be taken by clients. Sunquest will distribute a new maintenance release. Client Support can be reached at 1-877-239-0337 for U.S and Canadian sites and at +44 (0) 101-335-0562 for international sites.
Distribution
US Nationwide Distribution
Quantity
47 sites