FDA Recall Terminated

Sunquest Laboratory SMART & Sunquest Laboratory SMART Select Product Usage: for clinical use

Recall: Z-2229-2012 · Initiated August 12, 2011

Recall

Recall Number
Z-2229-2012
Event Number
62452
Firm
Sunquest Information Systems, Inc.
FEI Number
1000306472
Product Code
JQP
Status
Terminated
Root Cause
Process design
Initiated
August 12, 2011
Posted
August 21, 2012
Terminated
September 4, 2012
Address
250 S Williams Blvd, Tucson, AZ, 85711-4472

Description

Sunquest Laboratory SMART & Sunquest Laboratory SMART Select Product Usage: for clinical use

Reason

In GUI inquiry, searching by ID (CID) may return the wrong patient demographic data if the accession number associated to the CID is no longer inactive.

Action

Sunquest sent an Urgent - Product Safety Notice letter dated August 12, 2011 to all affected customers. The letter identified the affected product, summary of the problem, actions to eliminate the problem and actions to be taken by clients. Sunquest will distribute a new maintenance release. Client Support can be reached at 1-877-239-0337 for U.S and Canadian sites and at +44 (0) 101-335-0562 for international sites.

Distribution

US Nationwide Distribution

Quantity

47 sites