FDA Recall Terminated

American Science & Engineering Inc,Gemini Cabinet X-ray system.

Recall: Z-2206-2015 · Initiated May 22, 2015

Recall

Recall Number
Z-2206-2015
Event Number
71696
Firm
American Science & Engineering, Inc.
FEI Number
1215713
Product Code
RCG
Status
Terminated
Root Cause
Vendor change control
Initiated
May 22, 2015
Posted
August 14, 2015
Terminated
February 22, 2017
Address
829 Middlesex Tpke, Billerica, MA, 01821-3907

Description

American Science & Engineering Inc,Gemini Cabinet X-ray system.

Reason

During factory testing, we discovered that Gemini systems could, in rare circumstances, experience a fault that leads to a state in which X-rays are being produced but the X-ray indicator lights (located on the operator's console and on both ends of the tunnel) are not illuminated.

Action

American Science Engineering, Inc (AS&E) is developing a fix for this problem that includes updating a software configuration on the X-ray source. You will be notified by field service as soon as this update is available. Please inform all operators of the system about this communication, so they are aware of the need to shut down and re-start the system should this fault occur. We appreciate your understanding. if you have any questions, please feel free to contact AS&E via e-mail at [email protected]. If you are under a service contract, you can also contact your customer service representative. For further questions please call (978) 262-8700.

Distribution

Worldwide Distribution - US Distribution to the states of : NY, FL, TN, PA, NJ, DE, ME, TX, CT, MS, NC, MD, MO, VA, DC, NV and GA., and to the countries of : Saudi Arabia, Indonesia, Canada, Netherlands, Hong Kong, Lebanon and Kazakhstan.

Quantity

125 systems