FDA Recall Terminated

Philips IntelliVue Clinical Information Portfolio software as follows: 865047 IntelliVue Clinical Information Portfolio Release D.03; 865209 IntelliVue Clinical Information Portfolio Release E.0 and E.01; 865300 IntelliVue Clinical Information Portfolio NICU Link

Recall: Z-2175-2011 · Initiated March 16, 2011

Recall

Recall Number
Z-2175-2011
Event Number
58182
Firm
Philips Healthcare Inc.
FEI Number
1218950
Product Code
NSX
Status
Terminated
Root Cause
Software design
Initiated
March 16, 2011
Posted
May 10, 2011
Terminated
August 13, 2020
Address
3000 Minuteman Road, Andover, MA, 01810

Description

Philips IntelliVue Clinical Information Portfolio software as follows: 865047 IntelliVue Clinical Information Portfolio Release D.03; 865209 IntelliVue Clinical Information Portfolio Release E.0 and E.01; 865300 IntelliVue Clinical Information Portfolio NICU Link

Reason

Edits to an order can result in unintended scheduled interventions and a patient may receive additional interventions or medication doses that are not intended.

Action

Philips Healthcare notified accounts on 3/16/11 via the Urgent Medical Device Correction Notification. Customer notifications in the United States will be delivered via UPS. Customer notifications outside the US will be managed by Philips representatives in each affected geography. Customers will be asked to follow the guidelines in the Action to be taken by Customer/User section of the Urgent Medical Device Correction Notice until they receive their software correction. The correction will be in the form of a software upgrade and will be performed by Philips service personnel. All customers potentially affected by this issue will receive the software correction as part of the field action.

Distribution

Worldwide distribution: USA, Canada, Australia, Austria, Belgium, China, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Kenya, Latvia, Malaysia, Netherlands, Norway, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, and United Kingdom.

Quantity

387 units