Esaote PA230E Transducer A portable and cart base ultrasound system for general and cardiovascular imaging
Recall
- Recall Number
- Z-2167-2014
- Event Number
- 68648
- Firm
- Biosound Esaote, Inc.
- FEI Number
- 1826555
- Product Code
- JOP
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- June 26, 2014
- Posted
- August 8, 2014
- Terminated
- July 17, 2015
- Address
- 8000 Castleway Dr, Indianapolis, IN, 46250-1943
Description
Esaote PA230E Transducer A portable and cart base ultrasound system for general and cardiovascular imaging
Using the PA230E transducer with a user-defined setting with the output power to 100% (Max) in 2D-TEI mode focusing at maximum depth, could cause the transducer surface temperature to exceed the maximum allowable limit.
On 06/26/2014, Esaote North America sent an advisory letter via FEDEX (with signature required) to each customer or consignee affected by this voluntary recall. The packet contained the advisory letter, including actions to be taken by the user, information about a pending software upgrade, and a business reply card to confirm they received the letter and have the equipment noted on the advisory letter. Customers with questions were instructed to call 800-428-7378. For questions regarding this recall call 1-317-813-6005
Nationwide-Product was shipped to the following states: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, PR, SC, SD, TN, TX, UT, VA, WA, WI & WV. International**Product was also shipped to consignees in Canada
1,301 units