Ingenuity Flex, model # 728317; Intended to produce cross- sectional images of the body.
Recall
- Recall Number
- Z-2113-2016
- Event Number
- 74511
- Firm
- Philips Medical Systems (Cleveland) Inc
- FEI Number
- 1525965
- Product Code
- JAK
- Status
- Terminated
- Root Cause
- Nonconforming Material/Component
- Initiated
- June 21, 2016
- Terminated
- July 2, 2018
- Address
- 595 Miner Rd, Cleveland, OH, 44143-2131
Description
Ingenuity Flex, model # 728317; Intended to produce cross- sectional images of the body.
Supplier design change contributed to a thinner plastic which was used as part of the cover on the devices. The thinner plastic cover may crack causing injury to patients, operators, by-standers and service personnel.
Philips is informing the consignee of this issue through: Customer Information Letter (CIL) 72800656 . International consignees will be contacted by Philips Healthcare Global Market representatives, who will distribute the CIL. A Field Service Engineer (FSE) will contact the customers to schedule a time to conduct the appropriate correction through Field Change Order (FCO) 72800656 once it is available. This FCO will address the above identified issue. A response form sent to the customer via certified mail. This package will also contain a return receipt.
Distributed in China, Denmark, Germany, Hungary, Italy, Philippines, Spain, Sweden, Switzerland, Thailand, and United Kingdom.
10 units