Navitrack System - OS Knee Universal, Orthopedic Stereotaxic Instrument
Recall
- Recall Number
- Z-2075-2017
- Event Number
- 75612
- Firm
- Orthosoft, Inc. dba Zimmer CAS
- FEI Number
- 3003714383
- Product Code
- HAW
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- June 20, 2008
- Posted
- May 12, 2017
- Terminated
- May 15, 2017
- Address
- 75 Queen St, Montreal Canada # 3300
Description
Navitrack System - OS Knee Universal, Orthopedic Stereotaxic Instrument
ZIMMER CAS voluntarily conducted a retrospective recall of the Navitrack System - OS Knee Universal, due to software anomalies which were corrected with a new revision in version 2.2.1.3.
This is a retrospective report of a correction taken on 20 June 2008. The two software issues were corrected in the new software version 2.2.1.3. There were 164 copies of the affected software, 5 of which were only temporary licenses. There were 152 of the 159 software copies that had a full license that were confirmed to have installed the updated instructions per the correction notice for a total percentage of 96%. All sales representatives were made aware of the software issues by written notice. Both software issues were corrected in a new revision of the software with no remaining effect. There have been no complaints since the correction was implemented. Recall notices were e-mailed to customers dated 06/20/2008.
Domestic: CA, FL, GA, IL, IN, KS, MD, MN, MS, NC, NJ, NY, OR, PA, RI, SD, TN, TX, WA, WI Foreign: Germany, Spain, Czech Republic, Netherlands, Switzerland, New Zealand, Morocco, Brazil, Australia, Austria, France, Italy, Singapore, United Kingdom
152