Essential NEO, Audio/Visual Integration Unit An audio/visual integration unit.
Recall
- Recall Number
- Z-2039-2014
- Event Number
- 68646
- Firm
- Karl Storz Endoscopy
- FEI Number
- 3007475226
- Product Code
- LMD
- Status
- Terminated
- Root Cause
- Nonconforming Material/Component
- Initiated
- June 25, 2014
- Posted
- July 10, 2014
- Terminated
- January 13, 2015
- Address
- 2151 E Grand Ave, El Segundo, CA, 90245-5017
Description
Essential NEO, Audio/Visual Integration Unit An audio/visual integration unit.
KARL STORZ Endoscopy-America is recalling the Essential NEO because the connected power cable could potentially become overheated and result in smoke being generated and the cessation of function of the peripheral that the cable is connected to.
Storz sent an Safety Alert letter dated June 25, 2014, to all customers who purchased the Essential NEO. The letter informs the customers of the problems identified and the actions to be taken. Customers are instructed to complete the attached Acknowledgement/Response Form with contact information and return to KARL STORZ. Customers with questions are instructed to contact KARL STORZ' Technical Support Department at (800) 421-0837, option 3, then option 4.
Nationwide Distribution including the states of: AL, AZ, CA, CO, CT, District of Columbia, DE, FL, GA, HI, IA, IL, IN, KY, LA, MX, MS, MD, MI, MA, MO, MN. NM, NV, NJ, NY, NC, NE, OK, OH, PA, SC, SD, TX, UT, VA, WI and WA., and Internationally to Canada.
968 units