FDA Recall Terminated

Essential NEO, Audio/Visual Integration Unit An audio/visual integration unit.

Recall: Z-2039-2014 · Initiated June 25, 2014

Recall

Recall Number
Z-2039-2014
Event Number
68646
Firm
Karl Storz Endoscopy
FEI Number
3007475226
Product Code
LMD
Status
Terminated
Root Cause
Nonconforming Material/Component
Initiated
June 25, 2014
Posted
July 10, 2014
Terminated
January 13, 2015
Address
2151 E Grand Ave, El Segundo, CA, 90245-5017

Description

Essential NEO, Audio/Visual Integration Unit An audio/visual integration unit.

Reason

KARL STORZ Endoscopy-America is recalling the Essential NEO because the connected power cable could potentially become overheated and result in smoke being generated and the cessation of function of the peripheral that the cable is connected to.

Action

Storz sent an Safety Alert letter dated June 25, 2014, to all customers who purchased the Essential NEO. The letter informs the customers of the problems identified and the actions to be taken. Customers are instructed to complete the attached Acknowledgement/Response Form with contact information and return to KARL STORZ. Customers with questions are instructed to contact KARL STORZ' Technical Support Department at (800) 421-0837, option 3, then option 4.

Distribution

Nationwide Distribution including the states of: AL, AZ, CA, CO, CT, District of Columbia, DE, FL, GA, HI, IA, IL, IN, KY, LA, MX, MS, MD, MI, MA, MO, MN. NM, NV, NJ, NY, NC, NE, OK, OH, PA, SC, SD, TX, UT, VA, WI and WA., and Internationally to Canada.

Quantity

968 units