FDA Recall Terminated

Spacelabs Healthcare Smart Disclosure System, Model 92810, a component of the Intesys Clinical Suite (ICS) G2.

Recall: Z-2035-2019 · Initiated January 28, 2019

Recall

Recall Number
Z-2035-2019
Event Number
83220
Firm
Spacelabs Healthcare, Inc.
FEI Number
3010157426
Product Code
DQK
Status
Terminated
Root Cause
Software design
Initiated
January 28, 2019
Terminated
February 24, 2022
Address
35301 Se Center St, Snoqualmie, WA, 98065-9216

Description

Spacelabs Healthcare Smart Disclosure System, Model 92810, a component of the Intesys Clinical Suite (ICS) G2.

Reason

Several reports were received that patient records were printed with the correct patient demographics but containing another patient's waveforms.

Action

The recalling firm began issuing customer letters on 1/28/2019 via priority service, return receipt requested, to all U.S. customers. The letter was translated, as necessary, and emailed on 2/4/2019 to the international subsidiaries and distributors. The firm identified 6 new customers (5 U.S. and 1 international) and the letter for the 5 new U.S. customers was issued 5/30/2019 via priority service, return receipt requested. The letter for the 1 new international customer was emailed on 5/28/2019.

Distribution

Distribution was nationwide. There was also government and military distribution. Foreign distribution was made to Argentina, Bahrain, Bolivia, Brazil, Canada, Cayman Islands, Chile, China, Costa Rica, Czech Republic, France, Hong Kong, India, Indonesia, Italy, Kuwait, Malaysia, Mexico, Netherlands, Pakistan, Palestine, Panama, Philippines, Poland, Qatar, Romania, Saudi Arabia, Spain, Switzerland, Taiwan, Trinidad and Tobago, Tunisia, Turkey, UAE, United Kingdom, and Viet Nam.

Quantity

295 customer sites have the affected software versions