Heraeus, PALAMIX duo. Material Number: 66057897.
Recall
- Recall Number
- Z-1998-2026
- Event Number
- 98608
- Firm
- Heraeus Medical GmbH (Dental Division) Philipp-Reis-Str. 8 Wehrheim Germany
- FEI Number
- 3006406161
- Product Code
- JDZ
- Status
- Open, Classified
- Root Cause
- Under Investigation by firm
- Initiated
- March 25, 2026
- Posted
- April 29, 2026
Description
Heraeus, PALAMIX duo. Material Number: 66057897.
Based on long-term stability testing, it was determined that in units older than 1.5 years (17 months) the mixing rod may, in rare cases, come loose from its lock during the mixing process. Notification is to reduce the shelf life from 3 years to 1.5 years (17 months).
On 03/25/2026 Field Safety Notice letters were sent to customers. Actions to be taken: 1. Read this Field Safety Notice and ensure that all relevant hospital departments are informed about its content. 2. Please complete the attached customer reply form and send it to [email protected] within five (5) calendar days. This form must be returned even if you no longer use the device. 3. Keep a copy of the attached customer reply form with your records in the event of a compliance audit of your facility.
Worldwide distribution - US Nationwide and the countries of Aland Islands, Algeria, Australia, Austria, Belgium, Brazil , Chile, China, Cyprus, Czech Republic, Denmark, Ecuador, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Kosovo, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Rep. of Korea, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, United Kingdom, Uruguay, Utd.Arab Emir.;
1,125 units