BEUDAMED
    FDA Recall Terminated

    Philips GoSafe Communicator 7000L Personal emergency response system.

    Recall: Z-1987-2015 · Initiated April 22, 2015

    Recall

    Recall Number
    Z-1987-2015
    Event Number
    71208
    Firm
    Lifeline Systems, Incorporated
    FEI Number
    1000086682
    Product Code
    ILQ
    Status
    Terminated
    Root Cause
    Software design
    Initiated
    April 22, 2015
    Posted
    July 6, 2015
    Terminated
    August 24, 2016
    Address
    111 Lawrence St, Framingham, MA, 01702-8156

    Description

    Philips GoSafe Communicator 7000L Personal emergency response system.

    Reason

    Home communicator Model 7000L may not sense the phone line under certain unusual landline phone conditions.

    Action

    Philips Lifeline notified all consignees of the recall via phone starting on April 22, 2015. The call informs consignees of the issue and actions to be taken. For questions, consignees can contact customer service at 1-800-451-0525 ext. 1608. Consignees were also sent a letter to all consignees instructing them that Lifeline would send out a qualified Installiation Representative for an equipment exchange.

    Distribution

    Nationwide Distribution including AK AZ CA CT FL IA IL KY MA MD MT NC NE NH NY OH OR SC VA WA and WI.

    Quantity

    3189 devices total, 38 are subject to recall