BD FACS Canto and associated Fluidics Cart Product Usage: Flow cytometer for use in In vitro Diagnostics.
Recall
- Recall Number
- Z-1977-2014
- Event Number
- 68490
- Firm
- BD Biosciences, Systems & Reagents
- FEI Number
- 2916837
- Product Code
- OYE
- Status
- Terminated
- Root Cause
- Nonconforming Material/Component
- Initiated
- June 6, 2014
- Posted
- July 2, 2014
- Terminated
- January 27, 2015
- Address
- 2350 Qume Dr, San Jose, CA, 95131-1812
Description
BD FACS Canto and associated Fluidics Cart Product Usage: Flow cytometer for use in In vitro Diagnostics.
Laser cooling fans and internal fan of the associated fluidics cart are not operational.
BD sent an Important Product Recall notification letters dated June 2014 to affected US customers by trackable mail. International affiliates were notified on June 6, 2014. The letter identified the affected product, problem and the actions to be taken. A Field Change notification has been established and a BD field Service Engineer will coordinate with each account to perform the necessary corrections. Questions or concerns may be directed to BD Customer Support at BD Biosciences, prompt 2. Out of US customers are to contact local BD rep with questions.
Worldwide Distribution - US Nationwide in the states of CA, OH, RI, GA, FL, MD, NY, WV, NJ, Ma, CT, IA, NM, MN and the countries of China and Belgium.
35 installed devices