iBOT PMD with software version 01.05.24. Personal Mobility Device.
Recall
- Recall Number
- Z-1965-2025
- Event Number
- 96834
- Firm
- Mobius Mobility LLC
- FEI Number
- 3014522447
- Product Code
- IMK
- Status
- Open, Classified
- Root Cause
- Software design
- Initiated
- April 24, 2025
- Posted
- June 12, 2025
- Address
- 540 N Commercial St, Ste 310, Manchester, NH, 03101-1146
Description
iBOT PMD with software version 01.05.24. Personal Mobility Device.
Software issue that could potentially lead to the device tipping over from Balance Mode.
Consignees were initially contacted via telephone on 4/24/25 to notify them of this software issue. An URGENT MEDICAL DEVICE CORRECTION NOTICE dated 5/5/25 was emailed to consignees to notify them of the recall and instructing them that the firm is developing a software correction. Once Mobius Mobility has obtained a correction they will reach out to consignees to schedule a time to update affected devices. Consignees with any questions can email service @mobiusmobility.com or call 833-346-4268x2.
US Nationwide distribution in the states of CA, CO, FL, GA, IN, NC, NJ, OH, PR, RI, TN, TX & VA.
442 units