FDA Recall Open, Classified

iBOT PMD with software version 01.05.24. Personal Mobility Device.

Recall: Z-1965-2025 · Initiated April 24, 2025

Recall

Recall Number
Z-1965-2025
Event Number
96834
Firm
Mobius Mobility LLC
FEI Number
3014522447
Product Code
IMK
Status
Open, Classified
Root Cause
Software design
Initiated
April 24, 2025
Posted
June 12, 2025
Address
540 N Commercial St, Ste 310, Manchester, NH, 03101-1146

Description

iBOT PMD with software version 01.05.24. Personal Mobility Device.

Reason

Software issue that could potentially lead to the device tipping over from Balance Mode.

Action

Consignees were initially contacted via telephone on 4/24/25 to notify them of this software issue. An URGENT MEDICAL DEVICE CORRECTION NOTICE dated 5/5/25 was emailed to consignees to notify them of the recall and instructing them that the firm is developing a software correction. Once Mobius Mobility has obtained a correction they will reach out to consignees to schedule a time to update affected devices. Consignees with any questions can email service @mobiusmobility.com or call 833-346-4268x2.

Distribution

US Nationwide distribution in the states of CA, CO, FL, GA, IN, NC, NJ, OH, PR, RI, TN, TX & VA.

Quantity

442 units