FDA Recall Open, Classified

MUSE 5 Systems, Model Numbers 2021274-001, 2023032-005, 2027478-001, Large capacity client-server-based computer system that accesses stores and manages cardiovascular information.

Recall: Z-1938-2025 · Initiated April 25, 2025

Recall

Recall Number
Z-1938-2025
Event Number
96830
Firm
GE Medical Systems Information Technologies Inc
FEI Number
3012359877
Product Code
DSI
Status
Open, Classified
Root Cause
Software design
Initiated
April 25, 2025
Posted
June 10, 2025
Address
9900 W Innovation Dr, Milwaukee, WI, 53226-4856

Description

MUSE 5 Systems, Model Numbers 2021274-001, 2023032-005, 2027478-001, Large capacity client-server-based computer system that accesses stores and manages cardiovascular information.

Reason

The MUSE Administrator Account active directory or local credential could potentially be used from your local network to log into a GE HealthCare MUSE 5 system and potentially manipulate recorded patient data.

Action

An URGENT MEDICAL DEVICE CORRECTION notification letter dated 4/25/25 was sent to customers. Actions to be taken by Customer/User: MUSE 5 systems have reached their End of Sales/Service Support as of November 1, 2014. Please see attached for the End of Sales/Service Support letter that was previously distributed. GE HealthCare recommends that customers replace or upgrade these systems. If you wish to continue using your MUSE 5 system, you should ensure your IT Department provides ongoing prevention of unauthorized access to the system such as not using a well-known password. If passwords are well-known, please update the credentials according to your organization's password policies or contact GE HealthCare Service or your local Service Representative if necessary. Please ensure all potential users in your facility are made aware of this safety notification and the recommended actions. Please retain this document for your records. Please complete and return the attached Medical Device Notification Acknowledgement Response Form to [email protected]. If you have any questions or concerns regarding this notification, please contact GE HealthCare Service at 1-800-437-1171 or your local Service Representative.

Distribution

Worldwide - US Nationwide distribution.

Quantity

4,277 systems