FDA Recall Terminated

Navitrack System - OS Knee Universal, Orthopedic Stereotaxic Instrument CAS Software application intended to assist in the placement of total knee replacement components

Recall: Z-1881-2017 · Initiated October 6, 2011

Recall

Recall Number
Z-1881-2017
Event Number
75614
Firm
Orthosoft, Inc. dba Zimmer CAS
FEI Number
3003714383
Product Code
OLO
Status
Terminated
Root Cause
Software design
Initiated
October 6, 2011
Posted
April 26, 2017
Terminated
May 8, 2017
Address
75 Queen St, Montreal Canada # 3300

Description

Navitrack System - OS Knee Universal, Orthopedic Stereotaxic Instrument CAS Software application intended to assist in the placement of total knee replacement components

Reason

Zimmer CAS voluntarily conducted a retrospective recall of the Navitrack System - OS Knee Universal software ORTHOsoft-UniTkr-2.3.2.6, due to a calibration sequence crash.

Action

Zimmer sent a Medical Device Field Notification letter dated December 6, 2011, to all affected customers. This is a retrospective report of a correction taken on 6 December 2011. The software issues were fixed in the new software version 2.3.3.0. Recall notices were distributed on December 6, 2011. Telephone: 18663367846 (US & Canada) or 5143958883 (International), Email: [email protected] Customers with questions should call 1-866-336-7846 (US & Canada) 514-395-8883 (International). For questions regarding this recall call 574-372-4487.

Distribution

Worldwide Distribution - US including AZ CA CO FL GA IL IN KS MD MI MN MS OH OR PA SC SD TX VA WA and WI Internationally to Canada, Australia Austria Colombia Denmark France Germany Korea New Zealand Russia South Africa and Thailand

Quantity

105