FDA Recall
Terminated
AUTION HYBRID AU-4050
Recall: Z-1850-2019
·
Initiated May 3, 2019
Recall
- Recall Number
- Z-1850-2019
- Event Number
- 82737
- Firm
- Arkray Factory USA, Inc.
- FEI Number
- 1832816
- Product Code
- KQO
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- May 3, 2019
- Terminated
- September 17, 2020
- Address
- 5182 W 76th St, Minneapolis, MN, 55439-2900
Description
AUTION HYBRID AU-4050
Reason
This correction is being initiated due to a software issue which results in the possibility of incorrect patient information being assigned to sample results when the following rare combination of three specific events were to occur: 1) No measurement results are generated due to an error by a urine sediment measurement. 2) The instrument is shutdown incorrectly. 3) An item rack is used for subsequent sample measurements.
Action
The firm initiated the field correction by email on 05/03/2019. The letter stated how to recognize a product failure and the actions to be taking by the customer until the software upgrade is ready for installation.
Distribution
US
Quantity
159 units