FDA Recall Terminated

CellQuest Pro SW, version 4.0.2. and later; Becton Dickinson, San Jose, CA 95131 CellQuest Pro software allows you to acquire and analyze data from your flow cytometer on a Macintosh computer.

Recall: Z-1845-2011 · Initiated September 7, 2007

Recall

Recall Number
Z-1845-2011
Event Number
57613
Firm
BD Biosciences, Systems & Reagents
FEI Number
2916837
Product Code
GKZ
Status
Terminated
Root Cause
Software design
Initiated
September 7, 2007
Posted
March 30, 2011
Terminated
March 31, 2011
Address
2350 Qume Dr, San Jose, CA, 95131-1812

Description

CellQuest Pro SW, version 4.0.2. and later; Becton Dickinson, San Jose, CA 95131 CellQuest Pro software allows you to acquire and analyze data from your flow cytometer on a Macintosh computer.

Reason

Results and gates could be mismatched if you utilize the undo function to undo a gate that was deleted.

Action

Important Product Information letters, dated September 2007, were sent the week of 9/14/2001 via Federal Express to all affected customers. The letters identified the affected product along with the reason for recall. The letter states that "as long as customers do not use the Undo function to undo a gate deletion, the software can be used with full functionality." The letter also states that BD will change the issue in the next software version. If customers believe that they may have analyzed sample files by utilizing the Undo function, then it is recommended that the sample files be re-analyzed. If customers need more information they should contact the Customer Support Center at 877-232-8995.

Distribution

Worldwide Distribution

Quantity

4552