FDA Recall Terminated

NEODENT CM Intraoral Scanbody, Article Number: 108.139

Recall: Z-1831-2017 · Initiated March 13, 2017

Recall

Recall Number
Z-1831-2017
Event Number
76843
Firm
Instradent USA, Inc.
FEI Number
1000121052
Product Code
NDP
Status
Terminated
Root Cause
Component design/selection
Initiated
March 13, 2017
Posted
April 7, 2017
Terminated
February 28, 2019
Address
60 Minuteman Rd, Andover, MA, 01810-1008

Description

NEODENT CM Intraoral Scanbody, Article Number: 108.139

Reason

During internal testing, Neodent determined that the body diameter (3.8mm) of the Neodent 108.139 CM Exact Intraoral Scan body is not compatible with the platform diameter of CM Implants when the implant is intraosseoussly (subcrestally) positioned.

Action

Instradent sent an Urgent Field Safety Notice dated March 13, 2017, to all affected customers via UPS. Customers were asked to take the following actions: 1. Identify and segregate the affected units from your stock. 2. If the product is still in your Inventory, return it for credit. 3. If you have used the product successfully, there is no need to take any action 4. For all cases complete and return the enclosed Customer Confirmation Form. For further questions, please call (855) 412-8883.

Distribution

Distributed to the states of: NJ, TX, NV, CA, PA, AZ, and IL.

Quantity

170 pieces