NEODENT CM Intraoral Scanbody, Article Number: 108.139
Recall
- Recall Number
- Z-1831-2017
- Event Number
- 76843
- Firm
- Instradent USA, Inc.
- FEI Number
- 1000121052
- Product Code
- NDP
- Status
- Terminated
- Root Cause
- Component design/selection
- Initiated
- March 13, 2017
- Posted
- April 7, 2017
- Terminated
- February 28, 2019
- Address
- 60 Minuteman Rd, Andover, MA, 01810-1008
Description
NEODENT CM Intraoral Scanbody, Article Number: 108.139
During internal testing, Neodent determined that the body diameter (3.8mm) of the Neodent 108.139 CM Exact Intraoral Scan body is not compatible with the platform diameter of CM Implants when the implant is intraosseoussly (subcrestally) positioned.
Instradent sent an Urgent Field Safety Notice dated March 13, 2017, to all affected customers via UPS. Customers were asked to take the following actions: 1. Identify and segregate the affected units from your stock. 2. If the product is still in your Inventory, return it for credit. 3. If you have used the product successfully, there is no need to take any action 4. For all cases complete and return the enclosed Customer Confirmation Form. For further questions, please call (855) 412-8883.
Distributed to the states of: NJ, TX, NV, CA, PA, AZ, and IL.
170 pieces