CUSA Clarity C7000 Console, Software Version: 2.1.1.909. Ultrasonic surgical aspirator system.
Recall
- Recall Number
- Z-1828-2026
- Event Number
- 98476
- Firm
- Integra LifeSciences Corp. (NeuroSciences)
- FEI Number
- 3003418325
- Product Code
- LFL
- Status
- Open, Classified
- Root Cause
- Under Investigation by firm
- Initiated
- March 6, 2026
- Posted
- April 17, 2026
- Address
- 1100 Campus Rd, Princeton, NJ, 08540-6650
Description
CUSA Clarity C7000 Console, Software Version: 2.1.1.909. Ultrasonic surgical aspirator system.
Software issue that renders the touch screen unresponsive.
An URGENT: VOLUNTARY MEDICAL DEVICE CORRECTION notice dated 3/6/26 was sent to consignees. The notice instructs consignees to restart systems when freeze to restore functionality of the touchscreen capabilities for 8 minutes; this action may be used multiple times. Integra's Service and Repair can provide remote support to disable and re-enable the write filter with Integra employees and/or Authorized service personnel. This will reset the console to provide approximately 28 days with no touchscreen issue. Integra Lifesciences Service Team will contact consignees within 5 to 10 business days to schedule correction of affected devices at no cost. Consignees with any questions can direct them to Customer Service by emailing [email protected] or by phone at 1-800-654-2873.
Worldwide - US Nationwide distribution in the states of MI & NY. The countries of Belgium, China, Czechia, Dubai, Finland, France, Germany, Italy, Japan, Luxembourg, Netherlands. Poland, Spain, Switzerland, Tunisia & United Kingdom.
78 units