Sterile CoFlex NL: Latex Free Flexible Cohesive Bandage, Tan, 4INx5YD (5400S)
Recall
- Recall Number
- Z-1828-2024
- Event Number
- 94394
- Firm
- Andover Healthcare Inc.
- FEI Number
- 1220799
- Product Code
- FQM
- Status
- Open, Classified
- Root Cause
- Process control
- Initiated
- April 2, 2024
- Posted
- May 15, 2024
- Address
- 9 Fanaras Dr, Salisbury, MA, 01952-1444
Description
Sterile CoFlex NL: Latex Free Flexible Cohesive Bandage, Tan, 4INx5YD (5400S)
A packaging seal gap could impact the sterility of the product.
On April 2, 2024, customers were notified via phone, email and certified mail. Actions to be taken by customer/user: Please identify and return all cases of Batch 0031151359, Lot 10009897233 Sterile CoFlex NL, Tan, 4INx5YD (5400S) made January 2024, shipped February 2024 - March 2024. Please make sure everyone in your organization is fully aware of this corrective action and follows these instructions. 1. Please discontinue the distribution and use of Batch 0031151359, Lot 10009897233, Sterile CoFlex NL Tan 4INx5YD (5400S). 2. Please identify all customers that purchased inventory of Batch 0031151359, Lot 10009897233, Sterile CoFlex NL Tan 4INx5YD (5400S). Email the attached Customer Notice to each of those customers so that they can participate in the recall. If you have a physical address, please also mail them the attached Customer Notice. Retain written proof that the Customer Notice has been sent and received. We will reimburse you for your postage and shipping costs upon receipt of reasonable proof of those costs. If you would prefer for us to handle the communications to your customers, we will do so at no charge if you provide all available contact information. Refer to our contact information below for all questions and requests for reimbursement. 3. Please return all cases of Batch 0031151359, Lot 10009897233, Sterile CoFlex NL, Tan, 4INx5YD (5400S) to OVIK Health, LLC, c/o Customer Care, 9 Fanaras Drive, Salisbury, MA 01952. 4. Please phone or email your acknowledgement of this recall notice (using the attached Acknowledgement and Receipt Form or otherwise) to: Phone: 1 (800) 432-6686 (toll free), E-mail: [email protected]. Upon receipt of returned products, OVIK Health, LLC will issue a credit. We will continue to provide these products with minimal interruption in the supply chain. For further information, questions, or concerns please do not hesitate to reach out to OVIK Health, LLC at: Monday through Friday, 8:00 AM to 4:30 PM, Eas
US Nationwide distribution in the states of CA, CO, GA, IA, IN, OH, MN, NC, PA, TX, VA, WA.
108 cases (1,944 individual product packages)