OSSUR Power Knee REF PKA10003 OSSUR Power Knee REF PKA10003 OSSUR Power Knee REF PKA01001L OSSUR Power Knee REF PKA01001T
Recall
- Recall Number
- Z-1821-2022
- Event Number
- 90775
- Firm
- Ossur Americas
- FEI Number
- 1000519909
- Product Code
- ISW
- Status
- Open, Classified
- Root Cause
- Device Design
- Initiated
- August 29, 2022
- Posted
- September 28, 2022
- Address
- 27051 Towne Centre Dr, Foothill Ranch, CA, 92610-2804
Description
OSSUR Power Knee REF PKA10003 OSSUR Power Knee REF PKA10003 OSSUR Power Knee REF PKA01001L OSSUR Power Knee REF PKA01001T
Battery may dislodge from the Power Knee
On 08/29/2022, The firm sent via email an "URGENT MEDICAL DEVICE CORRECTION" Letter informing customers that reports have been received of units where the battery dislodged from the Power Knee units, causing loss of power to the device. This may cause an increase risk for stumbles or falls, potentially leading to an injury. Customer are being instructed to implement a correction to retrofit a security tab to their units. The retrofit kit will be provided with clear instructions for attaching the security tab to the device. In addition, customer are asked to: 1. Pass this notice to those who need to be aware within their organization or to any organization where Power Knee devices have been transferred. 2. Reconcile Ossur s records with their own to ensure all devices are accounted. 3. Once all users have been identified and the retrofit kits have been received, customers will need to schedule each individual to come into their clinic to complete the retrofit process. 4. Sign the acknowledgment form confirming receipt of this notice and that the retrofit process has been completed for all affected devices. Ossur is here to support customers through the process. Contact customer service for further information and assistance. Tel: 1-800-233-6263.
U.S. Nationwide distribution in the states of AL, AR, AZ, CA, FL, GA, HI, IA, IL, IN, LA, MA, MD, MI, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, SD, TN, TX, VA, VT, WA and WI.
190 devices