FDA Recall Terminated

FlexLab (FLX), Accelerator a3600 (ACP), Aptio Automation (AP2), Laboratory Automation System

Recall: Z-1798-2018 · Initiated February 13, 2018

Recall

Recall Number
Z-1798-2018
Event Number
79645
Firm
Inpeco S.A. Via San Gottardo 10 Lugano Switzerland
FEI Number
3010825766
Product Code
JQP
Status
Terminated
Root Cause
Device Design
Initiated
February 13, 2018
Terminated
April 3, 2019

Description

FlexLab (FLX), Accelerator a3600 (ACP), Aptio Automation (AP2), Laboratory Automation System

Reason

Module may freeze without generating user warning. There is a potential risk in delay of sample processing, leading to delayed delivery of test results to patients.

Action

On 2/13/18, distributors were notified by emailed Technical Service Bulletin. The recalling firm also released a Customer Letter to be forwarded to final customers (labs) by distributors. The Customer Letter advised users of the issue and informed that the recalling firm would be visiting sites to upgrade the firmware to resolve the issue. All impacted customers were instructed to complete and return the Receipt Confirmation within 7 days. Contact provided: Giorgia Amabile - Quality Assurance & Regulatory Affairs Manager, [email protected], (+41) 91 9118 258.

Distribution

Distributors in 2 states: NY and IL.

Quantity

18