FDA Recall Terminated

Merge Hemo software. The firm name on the labeling is Merge Healthcare, Hartland, WI. Merge Hemo monitors, measures, and records physiologic data from a human patient undergoing a cardiac catheterization procedure

Recall: Z-1778-2017 · Initiated April 4, 2016

Recall

Recall Number
Z-1778-2017
Event Number
76859
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
DQK
Status
Terminated
Root Cause
Software design
Initiated
April 4, 2016
Posted
April 11, 2017
Terminated
February 21, 2019
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

Merge Hemo software. The firm name on the labeling is Merge Healthcare, Hartland, WI. Merge Hemo monitors, measures, and records physiologic data from a human patient undergoing a cardiac catheterization procedure

Reason

Use of the software may show an incorrect value to the user when viewing the Fractional Flow Reserve (FFR) results during recording.

Action

MERGE sent an Urgent Medical Device Recall letter dated April 4, 2016 to all affected customers via e-mail the week of April 4, 2016. If no email address was available, the letters were issued via certified mail. A second letter dated July 11, 2016 was issued to non-responders. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to ensure that all users of the affected product be provided with the notice. Customers were also asked to reply using the enclosed form and the return addressed envelope. Customers with questions were instructed to send an email to [email protected]. For questions regarding this recall call 877-741-5369.

Distribution

Nationwide Distribution including AZ, CA, CO, FL, GA, KS, LA, MI, MO, OH, OK, TN, TX, VA, WA, WI, and WV.

Quantity

24 sites potentially have the affected versions