The Oncology Essentials Package of the Spectral CT imaging system.
Recall
- Recall Number
- Z-1756-2024
- Event Number
- 94352
- Firm
- Philips North America Llc
- FEI Number
- 3016618143
- Product Code
- JAK
- Status
- Open, Classified
- Root Cause
- Under Investigation by firm
- Initiated
- March 29, 2024
- Posted
- May 2, 2024
- Address
- 222 Jacobs St, Cambridge, MA, 02141-2289
Description
The Oncology Essentials Package of the Spectral CT imaging system.
Potential for third party oncology marking laser to be reflected off the gantry cover surface, which can potentially lead to misdiagnosis and subsequent incorrect treatment.
An URGENT Medical Device Correction Letter, dated 3/27/24, was mailed to consignees to notify them of this recall. Consignees are instructed to identify if a third-party laser was installed on their system and if the laser line is reflected, duplicated, or thickened. If a third-party laser is installed, before treatment of a patient, reposition or re-image as necessary to verify proper placement of the localization laser marks. Systems may continue to be used in accordance with the intended use and provided use recommendations. Consignees are to complete and return the provided response form by email to [email protected]. The provided recall notification is to be disseminated to all users of affected systems. Philips will contact consignees to schedule a time for a Field Service Engineer to visit and install hardware to resolve the issue. Questions are to be directed to the Customer Care Solutions Center at 1-800-722-9377 from 8:00 AM to 8:00 PM, Monday through Friday.
Worldwide distribution - US Nationwide in the states of AZ, HI, MN, VT, WV and the countries of China, Macao, New Zealand, Portugal, Switzerland.
12 units