FDA Recall Open, Classified

Lunar iDXA Advance (iDXA with enCORE v16) bone densitometer

Recall: Z-1710-2020 · Initiated December 3, 2019

Recall

Recall Number
Z-1710-2020
Event Number
85466
Firm
GE Healthcare, LLC
FEI Number
2126677
Product Code
KGI
Status
Open, Classified
Root Cause
Radiation Control for Health and Safety Act
Initiated
December 3, 2019
Posted
April 24, 2020
Address
3000 N Grandview Blvd, Waukesha, WI, 53188-1615

Description

Lunar iDXA Advance (iDXA with enCORE v16) bone densitometer

Reason

An issue with the Lunar iDXA control panel may cause the start button to not release and potentially contribute to an accidental radiation occurrence.

Action

GE Healthcare notified customers via an Electronic Product Radiation Warning Letter dated March 13, 2020. The letter provided the following instructions. 1) Discontinue use of the start button on the control panel of the Lunar iDXA system to start a scan until a GE Representative can correct your system. 2) Disable the control panel start button in the enCORE software by following the below steps: " In enCORE, select menu item Tools> User Options. " Select the measure tab. " Uncheck the option "Allow Scanner Start Button to initiate a Measurement " " Press OK. 3) Start the patient scan from the measure screen of the enCORE software. GE Healthcare will correct all affected Lunar iDXA systems by inspecting and replacing, if necessary, the iDXA control panel at no cost to the customer. For questions contact GE Healthcare Service at 1-800-437-1171 or your local Service Representative.

Distribution

US Nationwide Distribution

Quantity

123 in total