FDA Recall Terminated

syngo Workflow SLR; The information system syngo Workflow SLR is a digital radiology information system (RIS) with integrated modules for patient administration, examination, reporting, statistics and system administration. The system electronically displays stores, retrieves, transfers, exchanges, and prints.

Recall: Z-1704-2015 · Initiated May 6, 2015

Recall

Recall Number
Z-1704-2015
Event Number
71206
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
LMD
Status
Terminated
Root Cause
Software design
Initiated
May 6, 2015
Posted
June 2, 2015
Terminated
August 17, 2016
Address
51 Valley Stream Pkwy, Malvern, PA, 19355-1406

Description

syngo Workflow SLR; The information system syngo Workflow SLR is a digital radiology information system (RIS) with integrated modules for patient administration, examination, reporting, statistics and system administration. The system electronically displays stores, retrieves, transfers, exchanges, and prints.

Reason

A potential exists for order transactions from interfaced HIS (Hospital Information System) systems to be lost during a restart of interface processes when using the Order Batching feature, leading to diagnosis delay.

Action

Siemens sent an Safety Advisory Notice, dated May 6, 2015, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Customers were given work around instructions to follow and informed that a software fix would be implemented to permanently resolve the issue. For further questions please call (610) 219-6300.

Distribution

Nationwide Distribution

Quantity

131