FDA Recall
Terminated
iConnect Enterprise Archive software.
Recall: Z-1700-2017
·
Initiated April 4, 2016
Recall
- Recall Number
- Z-1700-2017
- Event Number
- 76768
- Firm
- Merge Healthcare, Inc.
- FEI Number
- 1000116130
- Product Code
- LMB
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- April 4, 2016
- Terminated
- October 5, 2020
- Address
- 900 Walnut Ridge Dr, Hartland, WI, 53029-8347
Description
iConnect Enterprise Archive software.
Reason
The versions allow images to be stored without pixel data, resulting in the system not being able to present all the prior studies, which could cause a delay in treatment in determining the progression of disease.
Action
The recalling firm issued a letter dated 3/28/2016 via e-mail the week of 4/4/2016. If no email address was available, the letters were issued via certified mail. A second letter dated 7/11/2016 was issued to nonresponders.
Distribution
Distribution was nationwide to medical facilities. Foreign distribution was made to Canada, as well as other countries. Government and military distribution was also made.
Quantity
371 sites potentially have the affected software