FDA Recall Terminated

iConnect Enterprise Archive software.

Recall: Z-1700-2017 · Initiated April 4, 2016

Recall

Recall Number
Z-1700-2017
Event Number
76768
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
LMB
Status
Terminated
Root Cause
Software design
Initiated
April 4, 2016
Terminated
October 5, 2020
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

iConnect Enterprise Archive software.

Reason

The versions allow images to be stored without pixel data, resulting in the system not being able to present all the prior studies, which could cause a delay in treatment in determining the progression of disease.

Action

The recalling firm issued a letter dated 3/28/2016 via e-mail the week of 4/4/2016. If no email address was available, the letters were issued via certified mail. A second letter dated 7/11/2016 was issued to nonresponders.

Distribution

Distribution was nationwide to medical facilities. Foreign distribution was made to Canada, as well as other countries. Government and military distribution was also made.

Quantity

371 sites potentially have the affected software